Follow these troubleshooting steps and you should be up and running in no time (it looks like a lot of steps, but I promise it will go quickly). Please follow the steps below:
- Ensure Location Services is ON for EasilyDo (which I am sure it is, but just covering all our bases here) To verify this, go to iPhone Settings > Privacy > Location Services > find EasilyDo > Toggle on
- Make sure Background App Refresh is toggled on for EasilyDo. To verify this, go to iPhone Settings > General > Background App Refresh > find EasilyDo > Toggle on
- Once you have followed the first two steps, please return to the EasilyDo app
- Tap the gear icon to get to the Cards page
- Scroll to the Traffic & Directions section
- Tap Text When I Leave and toggle this Feature to the off position (the Feature will be greyed out)
- Delete the address you have in the section under 'When I Leave this Location'
- Re-enter your address and ensure you select the address from the Google Maps drop-down menu that appears.
- Tap the top left blue back arrow to save your preference for this.
- The Feature, Text When I Leave will automatically turn back on.
Another tip is to make sure you have "Always" checked when you go to your device's Settings app> Location > EasilyDo.
Comments
1 comment
Thanks for reaching out to us to suggest improvements for our auto-texting feature. There are a lot of great options that are not currently possible with limitations to iOS devices (that are not limitations on Android phones), but with that said, we'll definitely look into the app you recommended and add it to our roadmap as a consideration for a future release.
We also appreciate your feedback on our Premium Services. Thanks again!
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